Terms of Service

Article 1 (Application)

1. These Terms govern learning consultations and paid learning support provided by our school.
2. "Contracting Party" means the person who enters into a paid contract with our school; "Learner" means the person receiving learning support; and "Visitor" means a person viewing the website. "User" in these Terms refers to an applicant, Contracting Party, or Learner, with each provision applying according to that person's role. The Contracting Party and Learner may be the same person.
3. The Contracting Party handles payment, contract changes, and cancellation. Rights in learner work product follow Article 5-2. A Contracting Party is not automatically responsible for every act of a Learner; each person's responsibility is determined under these Terms and applicable law.
4. We may establish confirmed conditions and usage rules presented and agreed before contracting ("Individual Provisions") in addition to these Terms. Individual Provisions lawfully incorporated into the contract form part of these Terms.
5. If these Terms conflict with the Individual Provisions in the preceding paragraph, the Individual Provisions prevail unless they provide otherwise. They cannot restrict rights that applicable law does not permit to be restricted.

Article 2 (User Registration)

1. A person seeking a paid plan must first complete the required free consultation through the official LINE channel and then formally apply through the non-public Google Form A sent individually by our school. A public form, LINE consultation message, or email alone is not a formal application.
2. We verify the applicant's name, postal address, telephone number, email address, learner information, age and guardian information, requested plan, service scope, and other necessary matters and review whether to accept the learner. For a learner under 18, the parent or legal guardian is the applicant, prospective contracting party, and payer, while the minor is the learner.
3. We notify the applicant of the review result. Acceptance only permits the applicant to proceed to confirmed conditions and Stripe payment and does not itself form a paid contract.
4. The applicant may withdraw the application by emailing info@ada-itschool.com at any time before successful Stripe credit-card payment. If an application is rejected or withdrawn, no charge or service is provided, no payment link is sent, and any link already issued is disabled.
5. Our school may not approve an application for user registration if it determines that the applicant has any of the following reasons, and shall have no obligation to disclose the reasons for such decision.
   • If false information is provided in the registration application
   • If the application is from a person who has previously violated these Terms
   • If our school determines that the applicant is or is related to antisocial forces
   • If our school determines that user registration is not appropriate for other reasons

Article 2-2 (Account Management)

1. Users must appropriately manage their account information, including login credentials, Slack invitations, and payment information.
2. Users must not transfer, lend, or share account information with third parties.
3. Our school is not liable for loss attributable to a User's inadequate account management. This does not exclude liability attributable to our school or liability that cannot lawfully be limited.
4. If account information may have leaked or been misused, the User must promptly notify our school and follow our instructions.

Article 3 (Use by Minors)

1. For a Learner under 18, the parent or legal guardian is the Contracting Party and payer, and the minor is the Learner.
2. We may share with that guardian contract and billing information, whether meetings occurred, learning themes, submission status, progress, next goals, and other matters necessary for continued learning.
3. We do not ordinarily share full chat or meeting transcripts, full source code, credentials, private consultations, or third-party information. If sharing beyond that scope is necessary, we explain its purpose and items and obtain the required consent.
4. For a Learner aged 18 or older, information is not shared with a parent without the Learner's prior consent; withdrawal of consent stops future sharing.

Article 3-2 (Slack and Other External Services)

1. We may use Slack or another external service for course communications, questions, submissions, and feedback. Slack is available only to learners aged 16 or older. We verify the learner's date of birth or age before invitation. A learner under 16 will not be invited to Slack and will instead receive email or another individually specified alternative.
2. External services are subject to their providers' terms, outages, feature changes, service plans, and our selected settings. Under Slack's current free-plan rules, eligible data from the most recent 90 days is available for viewing and search; older data may be unavailable or deleted under the selected retention settings.
3. The retention settings, covered data, use, and required safeguards we adopt will be provided in the individual conditions or service instructions before use. Until we verify the actual settings, provider, permissions, overseas processing, and other required matters, we will not invite a learner to Slack or enter learner personal data into Slack.
4. Users must not assume that external-service history will remain available indefinitely and should also save important assignments, work product, and feedback on their own device or in the authoritative storage location designated by us.
5. If a minor uses Slack, the User must follow the safety rules we separately provide regarding visibility between learners, direct messages, external invitations, public links, file sharing, and similar functions. If we cannot verify the required separation between learners and permission controls, that minor will not use Slack.

Article 4 (Usage Fees and Payment Methods)

1. After acceptance, we deliver confirmed conditions in a storable form stating the service provider and service name; contracting party and learner; plan and services; meeting booking method and booking window; review scope, treatment of resubmissions, and response target; settlement method for unprovided services, including allocation of fees to each service; initial and later prices; absence of paid add-on options; separate third-party costs; payment method and timing; one-month term; service start; exact renewal date and time in JST; cancellation deadline, channel, receipt standard, and effect; refund terms; any applicable statutory system, period, starting point, notice method, and destination; and applicable policy versions. The applicant receives a correction opportunity and must expressly consent through Form B or another storable method before a Stripe credit-card payment link is sent.
2. The paid contract is formed only when Stripe confirms successful credit-card payment. A failed or incomplete payment, issuing or opening a payment link, passing review, acceptance, delivery of confirmed conditions, or consent through Form B does not form the paid contract. Service starts at the date and time stated in the confirmed conditions.
3. The only customer payment method is credit-card payment processed by Stripe. Card data is not collected through Google Forms, LINE, email, or Slack. There are no paid add-on options; the only paid plans are Self-Study Chat and Full Support. Books, examinations, communications, devices, and external or cloud services are separate costs paid by the User to third parties when needed.
4. For each one-month contract term, chat support is limited to 20 threads under the Self-Study Chat Plan and 40 threads under the Full Support Plan, with a maximum of three exchanges per topic. We target an initial reply within 24 hours after receipt, but do not guarantee an immediate reply or complete resolution or answer within that period.
5. The contract term is one month. Unless a valid cancellation notice from the Contracting Party reaches us before the exact next renewal date and time stated in the individual conditions (JST), the contract automatically renews for successive one-month terms. There is no limit on the number of renewals. The exact renewal date and time, including month-end handling, is stated authoritatively in the individual conditions.
6. If the Contracting Party is late in paying usage fees, the Contracting Party shall pay delay damages at an annual rate of 14.6%.
7. Ordinary monthly cancellation does not result in a prorated refund for a term after service has begun. This does not limit remedies for unprovided services under Articles 4-2, 7, 9, 12, and 12-2 or statutory cancellation and refund rights.

Article 4-2 (Meetings, Reviews, and Settlement for Unprovided Services)

1. The Full Support Plan includes two 30-minute meetings and up to four reviews per one-month contract term. These are not included in the Self-Study Chat Plan. The confirmed conditions presented before contracting specify booking methods and windows, review scope, resubmission treatment, and response targets. We provide reasonable opportunities to use these services within the term.
2. As a rule, meeting changes and cancellations must be received through the booking channel specified before contracting at least 24 hours before the scheduled start. Rescheduling is arranged within available slots in the same contract term. If the Learner arrives late, the original end time ordinarily remains unchanged.
3. A cancellation by the Learner less than 24 hours before the start, or a no-show, may count as one meeting only to the extent permitted by law, where the instructor actually reserved the slot and was ready to provide the meeting and our school was not at fault. Sudden illness and other unavoidable circumstances are assessed individually. No additional cancellation charge is imposed.
4. Unused meetings or reviews attributable to the Learner do not ordinarily carry over to the next term if we provided reasonable booking and submission opportunities. A cancellation by our school or insufficient booking opportunities is not counted as used by the Learner; we provide a replacement, extension, or refund for the unprovided portion. Where neither party is responsible, Article 12-2 and applicable law apply.
5. One review means one round of feedback on one deliverable and scope agreed in advance. Before submission, we confirm whether a resubmission counts separately, its scope, and the response target. Chat consultations are not counted as reviews without explanation and agreement.
6. Settlement for unprovided services considers performance of the whole contract, including chat support, and the service fee allocations and settlement method presented and agreed before contracting; it is not mechanically calculated only from unused meetings. Initial and renewal prices are distinguished, and allocations total the fee for the applicable term. We do not unilaterally overvalue completed work afterward or make deductions contrary to law. If settlement terms were not agreed or are invalid, settlement follows applicable law; a later agreement is not a condition for statutory cancellation or refund rights.

Article 5 (Intellectual Property)

1. Copyright and other intellectual-property rights in portions of materials, text, images, video, audio, software, and other works originally created by our school belong to our school or another legitimate rights holder. We do not claim copyright in general ideas, learning methods, facts, or advice as such.
2. Except for quotation and other uses permitted by copyright law, the license under Article 5-2, or express permission from the rights holder, the User shall not reproduce, modify, adapt, publicly transmit, transfer, lend, translate, or otherwise use content belonging to our school or a third party beyond the scope necessary for the Service.
3. If the User violates the preceding paragraph, our school may take legal action, including claims for damages against such User.

Article 5-2 (Rights in Learner Work Product)

1. Copyright in original portions of source code, applications, portfolios, submissions, and other work product created by a Learner belongs to that Learner. A guardian's contracting or payment alone does not transfer those rights.
2. Pre-existing works belonging to our school or a third party, open-source software, images, audio, fonts, other materials, trademarks, and other rights incorporated into work product remain with their respective rights holders and are subject to their applicable terms and licenses.
3. If copyrightable sample code or a revision example created by our school is incorporated into the Learner's work product, we grant the Learner a non-exclusive, royalty-free license to use, modify, and publish it as reasonably necessary for that work product, subject to third-party rights and any separately stated terms. We do not claim copyright in ideas, advice, or statements of fact as such.
4. The Learner may use the work product for employment, education, freelance work, or publication only to the extent this does not infringe third-party rights, confidentiality duties, personal data, image rights, or applicable licenses.
5. Before using learner work product in advertising, promotion, or portfolio examples, we obtain separate prior consent identifying the work, media, purpose, displayed name, and use period. Withdrawal applies to future new uses; we will separately explain the treatment of already issued materials that cannot legally or technically be removed.

Article 6 (Prohibitions)

Users shall not engage in the following acts when using the Service.

1. Acts that violate laws or public order and morals
2. Acts related to criminal activities
3. Acts that destroy or interfere with the function of servers or networks of our school, other users of the Service, or third parties
4. Acts that may interfere with the operation of our school's Service
5. Acts of collecting or accumulating personal information of other users
6. Acts of unauthorized access or attempts thereof
7. Acts of impersonating another user
8. Acts of providing benefits directly or indirectly to antisocial forces in relation to our school's Service
9. Acts that infringe on intellectual property, image rights, privacy, honor, or other rights or interests of our school, other users of the Service, or third parties
10. Providing, disclosing, redistributing, reproducing, or selling lesson content or materials beyond uses permitted by law, the license under Article 5-2, or express permission from the rights holder
11. Acts of recording or filming lessons (except when permitted by our school)
12. Acts of harassment toward our school's instructors
13. Acts that damage the credit or reputation of our school
14. Acts of soliciting users for competing services
15. Similar acts that harm the safety of the Service or the rights of others

Article 7 (Service Suspension)

1. Our school may suspend or interrupt all or part of the Service where necessary for the following reasons. Planned maintenance is notified in advance; urgent action may be taken without prior notice within the necessary scope.
   • When performing maintenance, inspection, or update of the computer system of the Service
   • When it is difficult to provide the Service due to earthquakes, lightning, fire, power outages, natural disasters, epidemics, wars, riots, terrorist acts, or other force majeure circumstances
   • When computers or communication lines stop due to accidents
   • When circumstances similar to the above make continued provision objectively difficult
2. We provide notice in advance where possible or promptly afterward and seek to reduce the impact. If reasons attributable to our school prevent a major part of the paid Service for a substantial period, we provide a substitute, extension, or refund corresponding to the unprovided period.

Article 7-2 (Advertising)

This website may display advertisements to help provide free content and support operating costs.

1. Our school may display third-party advertisements or affiliate advertisements, including Google AdSense and A8.net, on this website.
2. Advertisements include affiliate advertisements selected by our school and advertisements delivered by advertising providers. Unless stated otherwise, contracts for advertised products or services are between the User and the advertiser. Our school is not a party to those contracts, but this does not exclude liability attributable to our own statements or conduct.
3. Advertising service providers may use cookies, advertising identifiers, tracking images, and similar technologies for ad delivery, ad performance measurement, and personalized advertising. Please see our Privacy Policy for details.
4. If you find an inappropriate advertisement, you may contact us and we will consider appropriate action. However, primary inquiries about advertisement content should be directed to each advertiser or advertising service provider.

Article 8 (Cancellation)

1. The Contracting Party may send a cancellation notice to the controlling channel, info@ada-itschool.com. Cancellation takes effect at the end of the current contract term.
2. If our email server receives the notice before the exact renewal date and time in the individual conditions (JST), we stop the next and subsequent charges. A customer portal, if available, is supplemental; email remains available.
3. We send an automatic acknowledgment of the cancellation notice. The alternate contact method to use if it does not arrive is stated in the contract-formation notice.
4. If we received a valid notice before the deadline but an operational or payment-system issue causes an erroneous charge, that charge is refunded in full and future charges are stopped.
5. No penalties or cancellation fees are charged upon cancellation.
6. Payment obligations lawfully incurred by the Contracting Party do not disappear after cancellation. This does not limit statutory cancellation or refund rights or settlement under these Terms.
7. For an ordinary cancellation, we remove the User from Slack or otherwise stop access at the contract end date and time. Stopping access does not immediately delete Slack posts or files; their retention and deletion follow our selected retention settings, our available permissions, and Slack's features.

Article 9 (Usage Restriction and Registration Deletion)

1. Where a suspected data leak, unauthorized access, harassment, or another circumstance requires urgent protection of a User or third party, we may temporarily restrict use or external-service access without prior notice only for the necessary scope and duration. We promptly notify the Contracting Party of the reasons, affected scope, and planned review, to the extent consistent with safety.
2. For nonpayment, materially false registration information, or a breach, we ordinarily notify the Contracting Party of specific reasons and required corrections and allow a reasonable cure period. If the issue remains unresolved and serious circumstances make continuation difficult, we may terminate in accordance with law. A minor breach, mere non-use, or failure to reply alone does not result in immediate termination and forfeiture of fees.
3. Where serious fraud, involvement with antisocial forces, or other circumstances legally permit termination without a cure notice, we may terminate without a cure period. We still notify the Contracting Party of the reasons and exact termination date and time.
4. We do not continue billing and automatic renewal indefinitely merely by maintaining a temporary restriction. Within a necessary and reasonable period, we establish the facts, review the restriction, decide on restoration or termination, and notify the Contracting Party. Articles 4-2 and 7 apply to unprovided services attributable to our school; Article 12-2 applies where neither party is responsible.
5. Upon termination, we fix the termination date and time, stop future charges, and end registration and access. Unprovided prepaid services are settled under Article 4-2 and applicable law, with the basis, refund amount, and timing notified to the Contracting Party. Restriction or termination alone does not result in blanket forfeiture of prepaid fees. Fee debts and damages follow applicable law; erroneous charges are refunded in full.

Article 10 (Damages)

1. If a User causes damage to our school through a breach of these Terms or fraudulent or unlawful acts, our school may seek damages from that User to the extent the User is legally responsible.
2. Where damage to a User is attributable to our school, our school is responsible under applicable law. Only for property loss in connection with a paid contract caused by our school's slight negligence, recoverable loss is limited to ordinary and direct loss and the amount is capped at the total fees paid by the Contracting Party for the relevant contract during the preceding 12 months.
3. Both the limitation on the scope of loss and the amount cap in the preceding paragraph do not apply to intent or gross negligence, death or bodily injury, substitutes, extensions, or refunds for unprovided services required to fulfill the original contractual obligation, or any other liability that cannot lawfully be limited. These limitations also do not apply to free consultations or where no positive amount of fees was paid for the relevant contract during the preceding 12 months.

Article 11 (Disclaimer of Warranties and Limitation of Liability)

1. Learning support is provided within the scope and environment agreed before contracting. We do not guarantee identical results in every development environment or that technical information will remain unchanged, but this does not waive our contractual obligations or liability under Article 10.
2. Our school does not guarantee employment, admission, certification, income, or any other outcome. This outcome disclaimer does not waive our duty to provide the agreed Service or any liability that cannot lawfully be excluded.
3. Transactions and disputes between Users or between a User and a third party are ordinarily handled by those parties. This does not exclude liability attributable to our own conduct, safety measures, or cooperation required by law.

Article 12 (Changes to Service Content)

We may change the Service for improvement, legal compliance, or operational needs. Changes to major paid services, fees, session counts, or support limits are individually notified before application. If major services are adversely reduced during the current term, we obtain the Contracting Party's consent or provide a substitute, extension, or refund for the unprovided portion. When ending the Service, we give reasonable advance notice unless urgent safety or legal requirements demand immediate action. In either case, we refund the unprovided portion.

Article 12-2 (Force Majeure)

1. If earthquakes, typhoons, floods, tsunamis, lightning, fire, power outages, epidemics, war, civil disorder, terrorism, government orders or restrictions, communications accidents, major cloud outages, or other force majeure disrupt the Service, responsibility is determined under applicable law in light of the cause and our response. Force majeure does not excuse matters attributable to our school.
2. We notify Users of the circumstances and response as promptly as possible and seek to reduce the impact and resume service. Even where neither party is responsible, we address unprovided services through a substitute, extension, or settlement under Article 4-2 in accordance with law and the contract. Statutory cancellation or refund rights and our original performance obligations are not restricted.

Article 12-3 (Required Environment)

The environment below is required and checked before contracting. We may be unable to resolve difficulties caused by the Learner's environment, but this does not exclude liability for incorrect guidance or other matters attributable to our school.

• Internet access (download speed of at least 10 Mbps recommended)
• A computer or tablet capable of video calls
• A built-in or external microphone and camera
• A current version of Chrome, Firefox, Safari, or Edge
• Access to Slack (only for ages 16 and over), Zoom, Notion, or the alternatives specified before use

Article 13 (Changes to Terms of Service)

1. We may amend these Terms in accordance with law where the change benefits Users generally or is reasonable in light of its necessity, suitability, and other circumstances without defeating the purpose of the contract.
2. We notify Users of the change, affected scope, and effective date on this website and through their registered contact details before the effective date.
3. A materially adverse change requiring consent by law does not apply until the Contracting Party and any other necessary party expressly consent. Continued use alone does not substitute for express consent required by law.
4. A contract term already formed remains governed by the version and individual conditions applicable to that term. We retain prior versions and consent records so the applicable version can be confirmed.

Article 14 (Handling of Personal Data)

Our school will appropriately handle personal data obtained through the use of the Service in accordance with our "Privacy Policy".

Article 15 (Notifications and Communications)

Notifications or communications will be sent to the registered contact information by email or another method stated in the individual conditions. For a cancellation request, receipt by our email server at info@ada-itschool.com, measured in JST, controls. Other notices take effect in accordance with applicable law and their stated terms, not merely because they were transmitted.

Article 16 (Prohibition of Assignment of Rights and Obligations)

The Contracting Party shall not assign or pledge as security their position in the usage contract or rights or obligations based on these Terms to a third party without the prior written consent of our school.

Article 17 (Severability)

If any provision or part of these Terms is invalid or unenforceable under the Consumer Contract Act or other applicable law, the remaining provisions remain effective.

These Terms do not restrict rights granted to Users by the Consumer Contract Act, the Act on Specified Commercial Transactions, or other applicable law.

Article 18 (Governing Law and Jurisdiction)

1. The interpretation of these Terms shall be governed by the laws of Japan.
2. To the extent permitted by law, a Japanese court having jurisdiction over the operator's address shall be a non-exclusive agreed court of first instance for disputes related to the Service. This does not prevent proceedings in other courts permitted by law.